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DO YOUR TEAS CONTAIN CAFFEINE?
Yes, all teas contain caffeine naturally. Our black teas (including diet) contain 15mg of caffeine in every 8-oz serving. Our green teas (including diet) contain 7.5 mg of caffeine in every 8-oz serving. Our white tea contains 6 mg of caffeine in every 8-oz serving. In comparison, a 12-oz cola contains between 35-55 mg of caffeine. Coffee contains between 60 to 100 mgs per 8-oz serving.
WHY CAN'T I FIND YOUR PRODUCT IN MY LOCAL STORE?
Not all of our products are available in all areas of the country. To find out what is available in your area, or for specific product locations, you should contact our local distributor. Send us your address information, and we would be happy to give you the name and phone number of the nearest distributor to you.
WHAT IS THE SHELF LIFE? HOW DO I READ THE FRESHNESS CODE? HOW LONG CAN I KEEP YOUR PRODUCT BEFORE I DRINK IT?
The shelf life of our cans and glass bottles is 2 years from the day they were made, unopened. For the amber PET Plastic bottles, the shelf life is 18 months. After opening, the shelf life is 7-10 days refrigerated, 2-4 days not refrigerated. The date code, which shows when the product was made, can be found near the neck or on the cap of bottles, or on the bottom of cans, stamped in black. It is based on a Julian calendar code. The code may read as follows: Example M23408 (234 means the 234th day of the year, 08 means the year 2008. So, the product was made on the 234th day of 2005, and is good for 2 years from that day.)
ARE YOUR PRODUCTS CONSIDERED GLUTEN FREE?
All of our tea and juice beverages are gluten free.
ARE YOU A PUBLIC COMPANY?
No, AriZona is privately held. We are not listed on the stock exchange.
HOW CAN I FIND OUT WHAT INGREDIENTS ARE IN YOUR PRODUCTS?
On the back of every package sold individually you can find the nutritional facts and ingredients. In the store, when looking at a product, click on the enlarged/ magnify view on the product page to see the Nutrition Facts and ingredients.
ARE YOUR PRODUCTS KOSHER?
All of our products except Grapeade have been certified kosher and pareve. They bear the Orthodox Union (O.U.) symbol of certification. Our coffee drinks are also certified kosher and dairy posting the O.U.D. symbol of certification.
IS THE COMPANY HEADQUARTERED IN ARIZONA?
No, it is located in Lake Success, New York. (Long Island)
WHY DID YOU NAME THE PRODUCT ARIZONA?
John Ferolito and Don Vultaggio, the two owners of the Company looked at a map to see where it was hot. At first they thought of naming it Santa Fe, then they focused on AriZona and the rest as they say, is history.
IS ARIZONA SOLD IN CANADA?
Coca Cola Canada has begun distributing our products in Canada. Please contact your local Coca Cola bottler for more information on where to find AriZona products.
CAN I DRINK ARIZONA TEA HOT?
Yes, many of our teas are delicious hot. Just pour into a cup and microwave.
DOES TEMPERATURE AFFECT THE HEALTH BENEFITS OF TEA?
Whether you drink it hot or cold does not affect the benefits of tea.
WHEN WAS ARIZONA FIRST PRODUCED?
May 5, 1992
WHY DO SOME STORES CHARGE MORE FOR PRE-PRICED $.99 CANS?
We pre-printed our cans with our suggested retail because we wanted to force retailers into selling at that price. Retailers, however, are independent business people and can set a price whatever they prefer. We do make and sell non-priced cans as well.
IM HAVING TROUBLE RECYCLING YOUR GALLONS IN MY AREA, WHAT CAN I DO ABOUT IT?
We, at AriZona Beverages have worked with our plastic bottle manufacturer to make our plastic bottles recyclable and as environmentally friendly as possible. Due to the rigors of our filling process and in order to insure that the product inside remains fresh for as long as possible, we need to use a special grade of plastic in the bottle. Because of this, we are required by law to use the Resin Identification Code #7 on the bottom of the bottle. Before we commercialized this bottle, we worked with the member companies of the Association of Post Consumer Plastic Recyclers to determine how the bottle would affect the plastic recycling stream. The testing concluded that the bottle could be recycled with other polypropylene bottles to make products such as battery cases, sheeting and piping.
Polypropylene recycling has not grown as fast as HDPE and PET recycling and as of today, not as many curbside-recycling programs collect it. We are continuing to work with recyclers to expand the polypropylene recycling programs. Each year, more products are being packaged in polypropylene and more plastic recyclers are including it in their process.
BESIDES MILK, ARE THERE ANY ANIMAL DERIVATIVES IN YOUR PRODUCTS?
No
WHAT TYPE OF WATER DO YOU USE?
It depends on the manufacturing facility, but we use filtered water and Reverse Osmosis (RO).
WHERE DOES YOUR TEA COME FROM?
Our tea comes from all main tea-growing countries such as China, India, and Iran.
DO THEY USE TEALEAVES WHEN THEY BREW THE TEA?
Yes, we use tealeaves to brew the tea.
WHAT TYPE OF GINSENG DO YOU USE?
We use Siberian Ginseng in the Green Teas and Panax Ginseng in the Rx Stress.
DO YOUR PRODUCTS CONTAIN TANIC ACID?
Yes, it is a naturally occurring compound in tea. It especially gives the flavor in black teas.
WHAT TYPE OF CANS DO YOU USE AND ARE THEY SAFE?
We use aluminum cans that have a food contact surface resin (a-enamel) that prevents it from chemically acting on the tea.
I DO NOT LIKE ORDERING ONLINE, CAN I ORDER BY PHONE?
Yes, you can call 1-800-707-5862 between 10am-4pm EST Mon Fri
WHY ARE YOUR GALLONS FILLED TO THE VERY TOP?
To ensure freshness without using any artificial preservatives AriZona pasteurizes and hot-fills the packages at 185 degrees to kill any possible contamination. Specifically on the gallons, the package is purposely brim or flood filled and then squeezed so that the hot-filled product decontaminates even the cap area.
DO YOU GET THE SAME BENEFITS OF GREEN TEA IF I DRINK IT HOT OR COLD?
Yes, you get the same benefits of green tea, antioxidants, polyphenols, catechins, and flavonoids whether its hot or iced tea.
DO SWEETENERS AFFECT THE BENEFITS OF GREEN TEA?
Current research suggests that sweeteners do not affect the antioxidant benefits of green tea.
DO YOU MAKE AN UNSWEETED TEA?
Yes, we make an unsweetened tea in a gallon size. Look for more unsweetened tea packages in the future.
IM PREGNANT; CAN I STILL DRINK YOUR TEA?
It is best to consult your doctor on any questions regarding whats best for you and your condition. Most of our beverages (teas and energy drinks) do contain caffeine.
I PURCHASED A 23-OZ CAN THAT WAS MARKED $.99 BUT WAS CHARGED MORE FOR IT. ARE THEY ALLOWED TO DO THAT?
We try to suggest a $.99 price to retailers by putting it in our package design. Ultimately retailers can sell it for as much or as little as they like. We suggest you find a store that sells it for $.99 or less.
WHY DID YOU CHANGE FROM CLEAR TO AMBER PLASTIC (PET) BOTTLE?
AriZona products do not use any preservatives and are therefore subject to natural spoilage. Conditions such as ultraviolet light and heat can also affect the overall condition of the product. To help ensure the flavor, quality, antioxidants and or vital nutrients of the product we have designed our 20oz, 34oz, 42oz, and 64oz with recyclable amber colored PET. The amber PET protects the product from light. Many beer companies have used this knowledge
DOES ARIZONA TEA CONTAIN EGCG?
Yes, Epigallocatechin Gallate (EGCG) is a naturally occurring catechin found in the Camellia sinensis plant from which white tea, green tea, black tea, and oolong tea is made. Some of our competitors use less tea, but add EGCG as an extracted measurable ingredient and then try to boast how good it is. In doing so, they limit the consumer from receiving the full benefits of tea from all of its components. Instead of adding it as a measurable extracted ingredient, AriZona simply uses more tea so everyone can get the full benefits of tea, not just one component.
SO HOW MUCH EGCG IS IN ARIZONA TEAS?
EGCG is a natural component in our tea. However, because AriZona does not add it as an additional extracted ingredient there is no way to say a certain level is in each bottle. Not all tealeaves contain the same amount of EGCG. In fact, the amount can vary based leaf-to-leaf, crop-to-crop, season-to-season. In addition, as time goes by and the product continues to oxidize, the amount continually decreases. There is no way to say a bottle contains a certain amount of EGCG at all times.
DO ARIZONA #7 GALLONS CONTAIN THE CHEMICAL BISPHENOL-A?
On behalf of Graham Packaging Company we want to make it clear that the 128oz polypropylene plastic bottles that we supply to Arizona Iced Tea do not contain the chemical Bisphenol-A (BPA). Graham sells Arizona Iced Tea 128oz polypropylene plastic bottles that are marked with the Resin Identification Codes (RIC) 5 and the 7 on the base of the bottle to enable material identification and separation during the post-consumer recycling process. Graham has marked this bottle with the RIC 5 to indicate that our 128oz polypropylene plastic bottles are compatible for recycling in the polypropylene stream. Additionally, as recommended in the voluntary guidelines published by the Society of the Plastics Industry (SPI), the Graham 128oz polypropylene bottles are also marked with the RIC 7 because the bottle is made of multi layered materials, predominantly polypropylene and one layer being an oxygen barrier material for maintaining the quality of the beverage.
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