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Question & Answer


ARE YOU A PUBLIC COMPANY?
No, AriZona is privately held. We are not listed on the stock exchange.

ARE YOUR PRODUCTS CONSIDERED GLUTEN FREE?
All of our tea and juice beverages are gluten free.

ARE YOUR PRODUCTS KOSHER?
All of our products except Grapeade have been certified kosher and par eve. They bear the Orthodox Union (O.U.) symbol of certification. Our coladas are also certified kosher and dairy posting the O.U.D. symbol of certification.

BESIDES MILK, ARE THERE ANY ANIMAL DERIVATIVES IN YOUR PRODUCTS?
No

CAN I DRINK ARIZONA TEA HOT?
Yes, many of our teas are delicious hot. Just pour into a cup and microwave.

DO SWEETENERS AFFECT THE BENEFITS OF GREEN TEA?
Current research suggests that sweeteners do not affect the antioxidant benefits of green tea.

DO THEY USE TEA LEAVES WHEN THEY BREW THE TEA?
Yes, we use tea leaves to brew the tea.

DO YOU GET THE SAME BENEFITS OF GREEN TEA IF I DRINK IT HOT OR COLD?
Yes, you get the same benefits of green tea, antioxidants, polyphenols, catechins, and flavonoids whether itís hot or iced tea.

DO YOU MAKE AN UNSWEETENED TEA?
Yes, we make an unsweetened tea in a gallon size and 20oz PET. Look for more unsweetened tea packages in the future.

DO YOUR PRODUCTS CONTAIN TANIC ACID?
Yes, it is a naturally occurring compound in tea. It especially gives the flavor in black teas.

DO YOUR TEAS CONTAIN CAFFEINE?
Yes, all teas contain caffeine naturally. Our black teas (including diet) contain 15mg of caffeine in every 8-oz serving. Our green teas (including diet) contain 7.5 mg of caffeine in every 8-oz serving. Our white tea contains 6 mg of caffeine in every 8-oz serving. Red tea is naturally decaffeinated. In comparison, a 12-oz cola contains between 35-55 mg of caffeine.

HOW DO I GET ARIZONA DELIVERED DIRECTLY TO MY HOUSE?
We only sell several items on this website at this time (see our merchandise section). Normally we sell to a network of wholesalers nationwide. Our wholesalers then sell to retailers who sell to the end user, the consumer. Check back as we expand our products for sale on our website.

I DO NOT LIKE ORDERING ONLINE, CAN I ORDER BY PHONE?
Yes, you can order by calling 1-800-707-5862 between 10am-4pm EST Mon-Fri.

I PURCHASED A 23OZ CAN THAT WAS MARKED $.99 BUT WAS CHARGED MORE FOR IT. ARE THEY ALLOWED TO DO THAT?
We try to suggest a $.99 price to retailers by putting it in our package design. Ultimately retailers can sell it for as much or as little as they like. We suggest you find a store that sells it for $.99 or less.

IS ARIZONA SOLD IN CANADA?
Yes. Coca Cola Canada distributes our products in Canada. Please contact your local Coca Cola bottler for more information on where to find AriZona products.

IS THE COMPANY HEADQUARTERED IN ARIZONA?
No, it is located in Woodbury, New York. (Long Island)

IíM HAVING TROUBLE RECYCLING YOUR GALLONS IN MY AREA, WHAT CAN I DO ABOUT IT?
We, at AriZona Beverages have worked with our plastic bottle manufacturer to make our plastic bottles recyclable and as environmentally friendly as possible. Due to the rigors of our filling process and in order to insure that the product inside remains fresh for as long as possible, we need to use a special grade of plastic in the bottle. Because of this, we are required by law to use the Resin Identification Code #7 on the bottom of the bottle. Before we commercialized this bottle, we worked with the member companies of the Association of Post Consumer Plastic Recyclers to determine how the bottle would affect the plastic recycling stream. The testing concluded that the bottle could be recycled with other polypropylene bottles to make products such as battery cases, sheeting and piping.

WHAT IS THE SHELF LIFE? HOW DO I READ THE FRESHNESS CODE? HOW LONG CAN I KEEP YOUR PRODUCT BEFORE I DRINK IT?
The shelf life of our Glass, Cans and PET products all have a 24 month shelf life from the day they were made, unopened. After opening the beverage, the shelf life is 7-10 days refrigerated, 2-4 days not refrigerated. The date code, which shows when the product was made, can be found near the neck or on the cap of bottles, or on the bottom of cans, stamped in black. It is based on a Julian calendar code. The code may read as follows: Example M23408 (234 means the 234th day of the year, 08 means the year 2008. So, the product was made on the 234th day of 2008, and is good for 2 years from that day.)

WHAT TYPE OF CANS DO YOU USE AND ARE THEY SAFE?
We use aluminum cans that have a food contact surface resin (a-enamel) that prevents it from chemically acting on the tea.

WHEN WAS ARIZONA FIRST PRODUCED?
May 5, 1992

WHERE DOES YOUR TEA COME FROM?
Our tea comes from all main tea-growing countries such as China and India.

WHY ARE YOUR GALLONS FILLED TO THE VERY TOP?
To ensure freshness without using any artificial preservatives AriZona pasteurizes and hot-fills the packages at 185 degrees to kill any possible contamination. Specifically on the gallons, the package is purposely brim or flood filled and then squeezed so that the hot-filled product decontaminates even the cap area.

WHY CAN'T I FIND YOUR PRODUCT IN MY LOCAL STORE?
Not all of our products are available in all areas of the country. To find out what is available in your area, or for specific product locations, you should contact our local distributor. Send us your address information, and we would be happy to give you the name and phone number of the nearest distributor to you.

WHY DID YOU NAME THE PRODUCT ARIZONA?
John Ferolito and Don Vultaggio, the two owners of the Company looked at a map to see where it was hot. At first they thought of naming it Santa Fe, then they focused on AriZona and the rest as they say, is history.

WHY DO SOME STORES CHARGE MORE FOR PRE-PRICED $.99 CANS?
We pre-printed our cans with our suggested retail because we wanted to force retailers into selling at that price. Retailers, however, are independent business people and can set the price to whatever they prefer. We do make and sell non-priced cans as well.


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